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As Client Services Manager, Michael Wachner leads onboarding and ongoing support for law firms nationwide. He works closely with clients to ensure a smooth transition, build strong relationships, and help firms make the most of their legal technology over time.
Uptime’s support was the most excellent service that we’ve ever had. Whether we had a simple problem or a very complex one, their people were always there on demand and took care of things promptly. They are very knowledgeable, helpful and very patient when necessary. Also, they were professional and personable, a pleasure to work with.
I love having my law office management and Microsoft Office in the cloud. We have a small firm and work from different locations so a cloud-based connection was required. After I chose Uptime, migration was seamless. I have had virtually no downtime in two years. Tech support is immediate and the staff are very skilled and easy to work with.
We have been an Uptime client for at least ten years, and we have been completely satisfied. The process, starting with the first introductory call, through the conversion to Uptime, supporting our staff during the learning process, resolving issues quickly and reasonably, both technical and business, has been superb.
As a sole practitioner, I’m always looking for value and cost savings. Practice Next from Uptime Legal Systems provided me with an easy choice—a service product that gives me a go-to IT resource, Microsoft Office 365, and other benefits to keep my practice technology current. Their support team is superb!
7500 Flying Cloud Drive, Suite 625
Eden Prairie, MN 55344
10900 Stonelake Boulevard, Building 2, Suite 100
Austin, TX 78759
2005 Sheppard Ave E, Suite 402
Toronto, ON M2J 5B4
