Uptime’s cloud services are hosted in our state-of-the-art data centers.

  • SSAE16 / SOC annually audited and compliant data center
  • Multiple redundant Uninterruptable Power Supply (UPS) systems
  • Dual incoming city power feeds
  • Dual backup power generators, routinely tested & audited
  • On-demand emergency fuel contract with local city
  • Routine environment & humidity testing
  • Multiple OC12 and OC48 Internet Connections
  • Four redundant connections to upstream Internet providers
  • Inert gas fire suppression systems (FM-200)
  • Flood prevention systems, routinely tested & audited
  • 24×7 closed-circuit video surveillance
  • Physical security enforced to common data center space
  • Physical security enforced to Uptime servers & equipment
  • Redundant HVAC and humidity control systems, routinely tested & audited
  • 24×7 monitoring of facilities and systems by onsite technical staff
  • Biometric encoded physical access

Not all Cloud networks are created equally. We cut no corners: our servers & network are built to deliver Fortune 500 caliber infrastructure to your small business.

  • VMWare vSphere virtualization platform
  • Dell PowerEdge VMWare host servers
  • Dell NX backup servers
  • 2-Hour Onsite hardware replacement contract on hosts
  • 24×7 network & server monitoring
  • Redundant, high-availability WatchGuard Series firewalls
  • Redundant, high-availability Dell Series gigabit switches
  • Redundant Ethernet links between hosts and core switches
  • Redundant Ethernet links between core switches and firewalls
  • Redundant paths to independent core routers within data center
  • Intel Xeon processors with Hardware Virtualization
  • Server-grade SSD (Solid State) 15K RPM, and 7.2K RPM SAS drives
  • Redundant power supplies and network adapters (NICs) on all servers
  • Redundant drives on all host servers, SANS and backup equipment

Uptime’s cloud is built on bank-grade security.

  • Optionally require Two-Factor Authentication (2FA) on Private Cloud
  • RDP traffic to/from cloud servers protected by 256-bit encryption
  • HTTP(S) traffic protected by 256-bit encryption and SSL
  • Enterprise grade firewalls, monitored and updated for latest threats
  • 24×7 monitoring for failed system login attempts
  • 24×7 prevention & detection of viruses, trojans, & other security threats
  • Password length and complexity enforced
  • Physical security enforced to common data center space
  • Physical security enforced to Uptime servers & equipment
  • Optionally require VPN connectivity for additional security layer
  • Optionally employ policy-based encryption of outbound email traffic
  • Optionally employ message archival for compliancy of email traffic
  • Remote wipe of data on remote and mobile devices with Exchange
  • Optionally require password expiration & history requirements

All Uptime cloud plans include multiple independent backup systems, including end-user-accessible data snapshots and bare-metal (full recovery) backup solutions.

  • Daily bare-metal backups performed & monitored (SSR)
  • Daily snapshot-based data backups (VSS)
  • Daily Exchange mailbox backups
  • Optional backup/sync to device at your location

Uptime internal policies and procedures are thoughtful and comprehensive. All Uptime staff must meet Uptime’s corporate policy of background, confidentiality and competency.

  • All employees must sign a confidentiality agreement regarding client data
  • All employees must pass rigorous background checks
  • All employees go through Uptime University legal technology training