Legal Software Support

Uptime Legal is certified in and experts of today’s leading legal software, from Clio Manage to PCLaw to Tabs3.

When your practice management, billing, or document software has a problem, you don’t get “have you contacted the vendor?” You get someone who knows the answer.

  • Certified in Clio Manage, PCLaw, and Time Matters.
  • Decades of experience with Tabs3, ProLaw, ActionStep, Soluno, and CosmoLex.
  • Unlimited help desk support, included in every Uptime Manage plan.

Trusted by over 10,000 legal professionals across North America.

Generic IT Ends Where Your Legal Software Begins

We hold certifications in Clio Manage, PCLaw, and Time Matters, and bring decades of hands-on experience supporting Tabs3, ProLaw, ActionStep, Soluno, and CosmoLex, which means real answers about the software your fee earners live in, not a ticket forwarded to a vendor queue.

Everyone at Uptime Legal is trained in how law firms operate. From e-filing and deposition prep to of-counsel access and matter management, we get it because we’ve lived it, so when you describe a problem in legal terms, you don’t have to translate it into IT terms first.

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We support the software that powers your practice.

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Coverage Across Your Entire Legal Stack

A fully managed IT and cloud solution designed specifically for law firms.

Practice Management Software

Certified in Clio Manage, PCLaw, and Time Matters, with decades of experience supporting Tabs3, ProLaw, ActionStep, Soluno, and CosmoLex. Setup, troubleshooting, updates, user management, and day-to-day questions.

Document Management

Deep expertise implementing and supporting legal DMS products, from basic law firm file systems to robust cloud-based document management, including LexWorkplace, our own legal-grade DMS, and Microsoft SharePoint.

Legal Accounting & Billing

Experienced with the accounting and billing tools law firms rely on, including QuickBooks and Timeslips, plus dedicated legal accounting software.

Legal Intake & CRM

Ready to help implement and support intake and CRM software, so the tools that bring clients in work as reliably as the tools that serve them.

Windows & Microsoft 365

Microsoft 365, Windows, networks, and devices: the foundation your legal software runs on, managed by the same team that supports the software itself.

Legacy Systems & Migrations

Still on WordPerfect, an aging server, or a practice management system the vendor barely supports anymore? We have a deep understanding of legacy systems and legal tech, and we’ve moved hundreds of law firms from outdated platforms to modern, cloud-first tools without losing data or momentum.

How Legal Software Support Works at Uptime

Included in every plan

Legal software support is part of every Uptime Manage plan, from Starter through Advanced, backed by unlimited help desk support.

One number for everything

Whether the problem is in the software, the network, or the device it runs on, you call Uptime and we own it to resolution.

We deal with the vendors

When an issue does need the software vendor, we handle the escalation and coordination on your behalf, so your staff never sits in a support queue.

Implementation, not just support

Beyond break-fix, we help firms implement new legal software: planning, migration, setup, and training coordination.

Aaron Eittreim

Executive Vice President of Sales

Gain clarity into your legal technology.

Speak with a legal tech expert today.

Why Uptime Legal is Considered the Gold Standard

  • Over 20 years of experience in legal IT

  • Large enough to handle complex IT needs.

  • Small enough to build lasting relationships

  • Many business and legal industry awards + accolades.
  • Recognized leader in legal IT solutions.

  • We’ve moved hundreds of law firms to the cloud.

  • Deep understanding of legacy systems and legal tech.

Gold Standard

Learn How We Have Helped Leading Law Firms

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Get A Free Consultation

Speak with a legal technology expert.

  • An Uptime Legal technology expert will contact you to discuss your firm.

  • We’ll discuss your firm’s goals, challenges, software and technology.

  • We’ll recommend solutions for helping you to achieve your goals.

  • If we sound like a fit, we will prepare a proposal within 24 hours.

  • Thoroughly impressed, you will sit back in a comfy chair and ponder why you didn’t contact us sooner.

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