VoIP
For Law Firms

Yes. Number-porting coordination is included during onboarding, so your firm keeps the numbers your clients already know.

Up to 2 hours 15 minutes of support per user, per month. Larger or bulk changes, and number porting outside of onboarding, can carry additional fees, and we’ll always tell you before work that falls outside your included support.

You call us. We serve as your point of contact into Intermedia, escalating and coordinating support issues and troubleshooting on your behalf, so you never have to sit in a carrier’s support queue.

Yes. We support Microsoft Teams phone integration, along with SSO configuration and E911 setup assistance.

Yes. We handle auto-attendant and hunt group setup and changes, call routing configuration, and tenant management. We can also upload your greeting recordings and connect you to voice and AI options for a more polished sound.

Yes. User and device provisioning is included: adding or removing users, provisioning desk phones, and setting up softphones on computers and mobile devices.

Because a hosted phone system is only as reliable as the network under it. We manage your network, your devices, and your phone system together, so call quality issues get diagnosed and fixed by one team instead of bounced between vendors. One partner, one number to call, one invoice.

We provide fully managed day-to-day support for Intermedia Elevate, a hosted PBX/VoIP platform. Intermedia provides and bills the phone service directly; Uptime manages, supports, and integrates it with the rest of your firm’s technology.