These days, you can’t throw a stick without hitting a dozen or more law practice management software products. You have a handful of long-running, premise-based case management applications, and no shortage of (relatively) new, cloud-based practice management platforms.
If your firm is looking for new case management software, the sheer number of options can be daunting. Making this challenge even more difficult is that, at least at 100,000 feet, so many of the practice management options look very similar, and offer little in the way of an actionable, stand-out differentiator.
At Uptime Legal, we work with hundreds of law firms across north America and have spent over a decade learning how law firms work, how software buying decisions are made (and all too often: re-made). In all this time, one software application has legitimately and objectively risen above the sea of “me too” practice management products.
That software is Clio Manage.
Introduction to Law Practice Management
Law Practice Management (LPM) software is a platform that, to varying degrees, manages each aspect of your law firm. The scope, features and capabilities of any given Law Practice Management application varies from product to product. Some products provide basic timekeeping and billing, others provide a broader array of functions, including matter management, form and document assembly, calendaring, trust accounting, and more.
Introduction to Clio Manage
If you own or manage a law firm, you’ve almost certainly heard of Clio. And you may have evaluated it at one point to run your law practice. Clio Manage may have the largest market share of cloud-based legal practice management products, and there’s a reason for that.
Clio Manage, in our view, has struck a near-perfect balance of simplicity, with modern design sensibilities that makes using their software approachable and useful, and robustness, with the tools and features that law firms need to effectively manage their practice.
Clio Manage, in our view, has struck a near-perfect balance of simplicity, with modern design sensibilities that makes using their software approachable and useful, and robustness, with the tools and features that law firms need to effectively manage their practice.
Clio Manage – The Hub of Your Practice
Clio Manage aims to be the functional hub of your law practice. Yes, the practical core of the Clio Manage software is management of time, billing, clients, matters and appointments; but it’s fair to say that Clio Manage is more than just law practice management software.
Clio Manage does something that, candidly, I wish more software companies do: They do what they do really well, and let others (integration partners, which I’ll discuss shortly) handle the rest. It’s far better to have software that excels at its core purpose, but perhaps misses one or two features that law firm XYZ would really like… than to try to “do everything” (and do it poorly).
Let’s get specific. Next, I’ll talk about 7 stand-out capabilities of Clio Manage.
1. Excelling at the Essentials
All of the many, many law practice management products competing for your business cover the basics. Things like:
But Clio Manage arguably does it better. Routine tasks ranging from creating a new client, generating an invoice, or scheduling a deadline are intuitive, easy, and robust when done in Clio Manage. These basic functions just work and are frictionless to accomplish. Other products, it seems, still have yet to really master these core operations within their software, and by comparison feel clunky or unintuitive.
2. App Directory – More than just Integrations
Clio Manage is probably most famous for its large network of integrations. But simply saying “Clio has a lot of integrations” is a bit reductive.
Clio Manage masters the core of running a law practice: Clients, matters, billing, calendaring, to-do’s, etc. But every law firm is unique:
And of course, many law firms rely on more general-purpose tools, all of which collectively make up the firm’s total technology toolkit.
Clio Manage integrates with hundreds of other applications, both general-purpose and specialized, effectively extending Clio Manage’s capabilities and allowing you to build a law practice management system that’s perfectly tailored to your law firm.
In this way, Clio becomes the hub of your firm’s technology, the Operating System for your law practice.
3. Clean, Intuitive User Interface
Clio Manage has a clean, easy-to-learn-and-use, almost minimalistic user interface. This is important, and here’s why.
Have you ever tried and failed to get your law firm to reliably use a new piece of software? (Only to have users fall back to their old home brew system of spreadsheets, documents and notes?)
If so, at least some of this can likely be blamed on the software itself. Too many pieces of software, both old and new, are over-saturated, cluttered, busy, and unapproachable.
Clio Manage, by contrast, is intuitive, easy to use, and (most importantly) easy to adopt in your law firm. Things are where you’d expect them to be. Individual screens present the information relevant to that screen, and nothing more. The user isn’t overwhelmed with irrelevant information.
Law practice management software isn’t a beauty pageant, but presenting end users with a slick, clean interface dramatically helps adoption, which helps your law firm become the well-oiled machine that you (hopefully) are working to build.
4. Work Anywhere
The past year (plus) has taught us all about the importance of having a flexible workforce. Members of your law firm travel, work from home, or are temporarily displaced. And that’s only going to increase. Your law firm needs technology tools that embrace and support working from anywhere.
Clio Manage allows your firm to work anywhere, and delivers a perfectly consistent work experience whether you’re working from the office, at a client site, or from home.
When you extend your Clio Manage with other cloud-based tools, such as Office 365 and QuickBooks Online, you’ll have a team and technology platform that is truly independent of any one physical location and office. That’s a level of flexibility and resilience that’s worth its weight in gold.
5. Eliminate Servers, Simplify Your IT
Let’s be honest: Owning servers sucks. Managing IT is no fun.
Servers are, at best, a means to an end, and at worst, a huge and expensive headache.
For small and midsize law firms, servers have always been a necessary evil: if you wanted to run a reasonably well-organized law firm and get bills out on time, you needed a server to host practice management software.
Clio Manage, along with a suite of other cloud-based tools, eliminates the need for servers altogether, and thereby dramatically streamlines and simplifies your firm’s IT.
That server sitting in your firm’s coat closet or copy room fundamentally serves about three purposes:
All of the reasons to own a server are gone once you’ve moved to an all-cloud technology stack, including Clio Manage. Servers are quickly becoming obsolete.
Which means your firm can finally be done with servers, upgrades, downtime and needless IT consultants.
The Financial Case for Cloud for Law Firms:
The cloud can be substantially more cost-effective than its alternatives. Learn more.
All of the reasons to own a server are gone once you’ve moved to an all-cloud technology stack, including Clio Manage. Servers are quickly becoming obsolete.
Which means your firm can finally be done with servers, upgrades, downtime and needless IT consultants.
6. Client Communication
Being a competent lawyer is obviously important. However, if you poll a random law firm customer, a key factor for their resounding positive or negative feedback is often rooted in communication.
Doing a great job is only as important as your client’s awareness of it. Clio clearly understands this and has built a number of capabilities into Clio Manage that support communication between attorneys and their clients.
On Clio’s near-term roadmap is a new feature called Clio for Clients: a client-attorney communication portal that enables clients to work and communicate with their lawyer from anywhere.
Clio for Clients will include easy client and attorney messaging, an easy way for clients to send documents to their lawyer, and access via web browser or a mobile app.
7. Reputation (Matters)
Lawyers are hard-wired to look to precedent when making decisions. Most law firms aren’t looking to be pioneers, but rather the security that comes with reputation and social proof.
Clio Manage is arguably the most recognized legal software today. Clio is recommended by over 66 bar associations and law societies across the world. What’s more, Clio has more raving fans, law firms large and small, than any other practice management platform we’ve looked at.
Collectively, this means that law firms looking for the low-risk option should seriously consider Clio.
When Law Firms Should Use Clio Manage
Clio Manage is a good fit for law firms that want a modern, natively cloud practice management solution.
Clio Manage is well-suited for law firms that find alternative products try to do too much and would prefer a focused, easy-to-use product that can be up and running quickly.
Clio Manage is especially well-suited for law firms that rely on other cloud-based tools, such as Office 365, DocuSign, OneDrive, Dropbox, QuickBooks and others.
A Clio Success Story
There are hundreds of law firms that have made the switch to Clio Manage and found their firms better for it. Here’s the story of just one firm.
If this sounds intriguing, the company offers a free trial.
Complete Your Law Office in the Cloud
Are you considering Clio Manage for your law firm (or already using Clio)?
Uptime Legal has helped hundreds of law firms transition to the cloud and streamline their technology. More importantly, we’ve helped hundreds of law firms complete the picture when it comes to building a law office in the cloud.
Get in touch, and a Uptime Legal technology expert will help you find the right case management software and other technology tools for your law firm.
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